Our store has a brand-new home — built for a better shopping experience. Head over to our new site to explore the latest collections, faster checkout, and more.
Visit New Store →If you had an account with us, you'll be prompted to set a new password on your first login.
You can submit an inquiry by clicking on the “Contact Us” link at the bottom of this page. BUT FIRST, please see if we can answer any of your questions directly below.
Begin by clicking on the “Log In” link in the upper right hand corner of the page. Once there, click on the “Register” tab and fill in the information as needed. Once registered a confirmation email will be sent to you with the store link to access. Click the store link and go back to the “Log In” page to enter your account information. PLEASE CHECK YOUR SPAM IF YOU DO NOT GET THIS EMAIL.
We are committed to processing and fulfilling orders within 2-3 business days from order receipt during non-holiday periods. During the holiday period (November–December), we will make every effort to process and fulfill orders within 5-7 business days from order receipt.
If you created an account on our site you will be able to see your order information and history once logged in. If you checked out as a guest then check the email used when placing the order for an order confirmation email.
When your order ships from our fulfillment center you will receive a shipping notification email that will include the tracking number associated with your order. If you created an account then you can log in and look at your order history for tracking information.
You have 14 days after receiving your item to request a return or exchange. To start this process, you can reach out to your company and also submit an inquiry to the customer service team through the “Contact Us” page. If your return or exchange is accepted, we will send instructions on how and where to send your package.
To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items sent back to us without first requesting a return will not be accepted.
After your return is inspected, we will notify you if it was accepted. If accepted, you will be automatically refunded on your original payment method. Refunds can take up to 5-7 business days to process.
We are committed to packaging shipments in the best possible way to fully protect the order contents, however, in rare instances items can arrive damaged while in the production and transit process. Please submit an inquiry to our customer support team through the “Contact Us” page and provide your order number and a photo of the damaged goods. We will be happy to make it right!
Please allow 1-2 business days for a response from our support team. Business hours are from M–F, 9am–6pm EST.